Friedmans.com Care Plans

If you damage your jewelry, the last thing you should worry about is how to repair or place it. Friedman’s offers a Lifetime Care Plan on new jewelry. We also offer the option for a 3 care plan on estate jewelry. This Care Plan and is serviced by any store that is partnered with Jewelers Mutual, including us.

Plan covers* :
• Broken, bent, or worn prongs
• Broken earring posts
• Cracked or thinning band or shank on rings
• Broken chain, bracelet links or clasp
• Loss of diamonds and gemstones due to a defective setting
• Ring re-sizing
• Pearl restringing
• Loss of diamonds due to a defective setting.
*Exclusions and limitations apply

Lifetime Care Plan Costs :
• Retail Item Price $0.01 - $99.99 :: Plan Cost $29.99
• Retail Item Price $100 - $199.99 :: Plan Cost $49.99
• Retail Item Price $200 - $349.99 :: Plan Cost $79.99
• Retail Item Price $350 - $499.99 :: Plan Cost $99.99
• Retail Item Price $500 - $749.99 :: Plan Cost $119.99
• Retail Item Price $750 - $999.99 :: Plan Cost $159.99
• Retail Item Price $1000 - $1499.99 :: Plan Cost $199.99
• Retail Item Price $1500 - $1999.99 :: Plan Cost $224.99
• Retail Item Price $2000 - $2499.99 :: Plan Cost $239.99
• Retail Item Price $2500 - $2999.99 :: Plan Cost $279.99
• Retail Item Price $3000 - $3999.99 :: Plan Cost $329.99
• Retail Item Price $4000 - $4999.99 :: Plan Cost $379.99
• Retail Item Price $5000 - $5999.99 :: Plan Cost $424.99
• Retail Item Price $6000 - $7999.99 :: Plan Cost $479.99
• Retail Item Price $8000 - $9999.99 :: Plan Cost $529.99
• Retail Item Price $10,000 - $14,999.99 :: Plan Cost $749.99
• Retail Item Price $15,000 - $19,999.99 :: Plan Cost $899.99
• Retail Item Price $25,000 - $29,999.99 :: Plan Cost $1299.99

Please do not simply mail product back to our store, please visit the repair portal and you’ll be given instructions and an RMA for your piece.

If you have any questions about our care plan procedure, please don’t hesitate to contact us at 1-888-605-3935 or via email at [email protected].

Purchases Before 2009

On occasion we get questions regarding our ability to honor Friedman’s past warranties (2009 and earlier) so we would like to answer those questions. Though we’ve relaunched with the “Friedman’s Jewelers” name, the company is not owned by the same entity that provided any specific promises to individuals, warranties or replacements. We do not have access to those manufacturers or their product nor we did receive the warranty records in order to remind owners of the once a year check-up on those pieces. With all of that being said we do have a solution to keeping your jewelry looking new.

You may purchase a renewable 3 year care plan on jewelry from Friedman's prior to 2009. This Care Plan is serviced by any store that is partnered with Jewelers Mutual, including us.

Plan covers* :
• Broken, bent, or worn prongs
• Broken earring posts
• Cracked or thinning band or shank on rings
• Broken chain, bracelet links or clasp
• Loss of diamonds and gemstones due to a defective setting
• Ring re-sizing
• Pearl restringing
• Loss of diamonds due to a defective setting.
*Exclusions and limitations apply

To be eligible for this Care Plan, the item must be shipped to our store to be inspected and confirmed that the item is in "like new" condition. If the item is damaged, we can quote you to repair the item in order to enroll in the Care Plan. The Care Plan pricing is based on the retail value of the item, if you have the original receipt we can use that, or we can appraise the item in order to give you a retail value.

3 Year Care Plan Costs :
• Retail Item Price $0.01 - $99.99 :: Plan Cost $12.99
• Retail Item Price $100 - $199.99 :: Plan Cost $24.99
• Retail Item Price $200 - $399.99 :: Plan Cost $29.99
• Retail Item Price $400 - $599.99 :: Plan Cost $44.99
• Retail Item Price $600 - $799.99 :: Plan Cost $49.99
• Retail Item Price $800 - $999.99 :: Plan Cost $59.99
• Retail Item Price $1000 - $1499.99 :: Plan Cost $69.99
• Retail Item Price $1500 - $1999.99 :: Plan Cost $79.99
• Retail Item Price $2000 - $2499.99 :: Plan Cost $89.99
• Retail Item Price $2500 - $2999.99 :: Plan Cost $99.99
• Retail Item Price $3000 - $3999.99 :: Plan Cost $119.99
• Retail Item Price $4000 - $4999.99 :: Plan Cost $149.99
• Retail Item Price $5000 - $5999.99 :: Plan Cost $179.99
• Retail Item Price $6000 - $7999.99 :: Plan Cost $199.99
• Retail Item Price $8000 - $9999.99 :: Plan Cost $299.99
• Retail Item Price $10,000 - $14,999.99 :: Plan Cost $399.99
• Retail Item Price $15,000 - $19,999.99 :: Plan Cost $499.99
• Retail Item Price $20,000 - $24,999.99 :: Plan Cost $599.99
• Retail Item Price $25,000 - $29,999.99 :: Plan Cost $699.99

If you would like to purchase a Care Plan, please contact us via email at [email protected]