Correspondence

Correspondence Policies

By entering this site you acknowledge and agree that any communication or material you transmit to this site or Friedmans.com, in any manner and for any reason, will not be treated as confidential or proprietary. Furthermore, you acknowledge and agree that any ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts, or other materials you transmit to Friedmans.com may be used without your authorization, by Friedmans.com anywhere, anytime, and for any reason whatsoever. In addition, please note the following company policies, which are designed to avoid misdirected inquiries, and to protect the interests of those who might contact us as well as the interests of the company

Order Confirmation

The receipt of an order confirmation, via e-mail or other method, does not constitute the acceptance of an order or a confirmation of an offer to sell.

Friedmans.com reserves the right to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Consumer Inquiries

Questions about our site or the products and services that we offer are invited to contact our staff via email as follows. Contact Us

Release of Information
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We use customer information for communication purposes only, such as responding to your requests, notifying you of special offers, or providing you with useful information.

We will not sell, rent, share, or otherwise disclose personally identifiable information from customers for commercial purposes.

Passwords
It is important for you to protect against unauthorized access to your password and to your computer. Store your password in a safe place. If you choose to change your password, log on to your account, edit your profile, and modify your password. Using a combination numbers, symbols, and upper and lower case letters is the safest way to create a new password.

Security
Through the use of encryption technology, the transfer of sensitive information on Friedmans.com is always protected against theft or other misuse. When purchasing online, a solid key or a locked padlock icon will appear in the lower right of your browser window, indicating that your transaction session is secured through Secure Socket Layer (SSL). SSL is a widely used measure of security on the Internet.

Friedmans.com servers are certified through an SSL provider for use with secured access for data transferred involving payment methods and sensitive information.

Changes to Our Policies
Our Privacy and Security Notice is subject to periodic change as our business changes. However, we will never change our policies and practices to make them less protective of customer information without the consent of affected customers.

Write to [email protected] 24 hours a day or call us toll free between the hours of 9am and 5pm EST with any questions before ordering.

Ordering: Making a purchase could not be easier. Just browse our site, and click on any items that you wish to buy using the 'add to cart' buttons. After you have finished your selection, click on "checkout" and you will be asked for a few details that we need to be able to complete your order. You can change the contents of your basket or abandon your order at any time - as your request is not confirmed until you enter payment details.

Stock Levels: If you see an item on our website which an 'In Stock' availability status, then we will usually have it in stock and ready for dispatch. Although as the system is a real time one it is possible from time to time that stock becomes unavailable before we have reconciled stock levels on the site, so stock availability should be viewed as a guide rather than a guarentee the item can be shipped. You will be notified within 2 business days if the item you ordered has, in fact, gone out of stock.

Viewing OrdersTo view the status of your order, just log in to My Account to see the latest status of your order. You will also receive emails providing your updates at key stages as your order is processed.Updating Account InformationTo change any information concerning your account just log in to My Account and update your details, including preferred shipping and billing addresses.